• Register & Login

Frequently Asked Questions

  • Q1. What is the warranty period for your medical equipment?

    We offer a standard warranty period of one year for most of our medical equipment. However, the warranty duration may vary depending on the specific product. Please refer to the product specifications or contact our customer support for detailed warranty information.

  • Q2. Can I track my order and shipment status?

    Yes, we provide order tracking services. Once your order is processed and shipped, you will receive a tracking number that you can use to monitor the status and location of your shipment. Simply enter the tracking number on our website or contact our customer support for assistance.

  • Q3. Do you offer installation and training services for the equipment?

    Yes, we provide installation and training services for selected medical equipment. Our experienced technicians will ensure proper installation and provide comprehensive training to your staff on equipment usage and maintenance. Please check the product details or contact our team to inquire about specific installation and training options.

  • Q4. How can I request a quote for a specific medical equipment item?

    To request a quote, you can either use the "Request a Quote" feature on our website or contact our sales team directly. Provide us with the details of the equipment you require, including the model, quantity, and any additional specifications or customization requests. Our team will promptly provide you with a competitive quote tailored to your needs.

  • Q5. Can I rent medical equipment for a short-term need?

    Absolutely! We offer medical equipment rental services to meet your short-term requirements. Whether it's for a temporary project, event, or trial period, our rental services provide flexible options. Contact our team to discuss your specific rental needs and we'll assist you with the available equipment and rental terms.

  • Q6. What are the payment options available?

    We accept various payment methods to ensure convenience for our customers. You can make payments via major credit cards, bank transfers, or through secure online payment platforms. Our sales team will guide you through the payment process and provide you with the necessary details to complete your transaction.